Please note that for prescription renewals you have to call the office . Faxes from pharmacies are not accepted.
Please note that we are experiencing higher phone volume than usual ; your patience is appreciated ; our staff are doing their best to serve you
We have implemented a new way of appointment booking using AI receptionist – all you have to do is call the main number 905-945-5476 and book your appointment . Online Booking will be disabled on March 23- 2026 .
Dietitian Services are no longer available at Grimsby Medical Associates.
Grimsby Medical Associates is a medical clinic located in the Town of Grimsby, Ontario. Our team approach links your family doctor with other health care team providers to give you the best possible care. The focus is on keeping you and your family healthy, not just treating you when you are sick.
Your care team consists of many members:
Family Doctor; Family Medicine Residents; Nursing Team; Administrative Team; Mental Health Team; Chronic Disease Team, Geriatric Team and Diabetic Team
Each of these health care workers plays a different role in your health care so you and your family can benefit from a well-rounded approach to health.
Grimsby Medical Associates has partnered with PatientServe to collect NON-OHIP covered fees .
Patients will receive a letter in the mail with registration material so they can register with PatientServe . Patients will have the option of paying online using the PatientServe website.
https://patients.patientserv.ca/SignUp/
After Hours Clinic Hours and Care:
After Hours clinic appointments are available for urgent issues only that arise outside of clinic hours. Please call the clinic ( Monday- Thursday) to schedule an after hour appointment.
Patients will see the On call Doctor – not necessarily your regular Doctor . If you want to see your regular Doctor please call the office for an appointment .
After Hours Clinic
After Hours , Weekend and Holidays Please contact Health811 by dialing 811 or visiting their web site : Ontario.ca/Health811
Health811 is for non-urgent health questions and concerns only and is not a substitution for 911, which should still be used for a medical emergency . This service is also not a replacement for regular touchpoints with health care providers.
In an emergency, you should call 911 or go to your local hospital emergency department.
Important Announcements :
Subject: Pneumococcal medical advisory
Please see the the medical advisory regrading the Prevnar 13 and Pneumovax 23 change.
https://aka.ms/571a32bed5a14b588d880561
Please note that we are experiencing higher phone volume than usual ; your patience is appreciated ; our staff are doing their best to serve you .
PLEASE WEAR A MASK IN THE CLINIC
Zero Tolerance Policy
We are committed to providing a safe, secure, and respectful environment for all patients and staff. Words or actions that make others feel threatened will not be tolerated and decisive action will be taken to protect patients and staff.
Disruptive Behavior’s
Grimsby Medical Associates considers the use of inappropriate words, actions, or inactions as disruptive behavior’s.
Inappropriate Actions/Inactions:
- Violence (exercise or attempt of physical force)
- Intimidation
- Throwing or damaging property or breaking things
Inappropriate Words (in person, by phone or any other means of communication):
- Abusive language
- Disrespectful, demeaning, or abusive language/comments
- Remarks, jokes, or innuendos that demean, ridicule or offend
- Discriminatory remarks
- Threats or threatening behavior’s
- Bullying
Immediate action will be taken when the incidents described above occur.
Respiratory Illnesses
Please Remember you can help to protect yourself from all by
- Washing hands regularly with soap and warm water or use an alcohol-based sanitizer.
- Avoiding touching your face with unwashed hands
- Sneeze or cough into your arm or sleeve
- Avoid handshakes, hugs or kisses
- Avoiding close contact with who are sick
- Reduce your exposure to crowded places
COVID Information and Updates :
If you or your family member have symptoms of COVID and you would like medical advice, please call us.
We can discuss what the options are for care including:
• Providing care through a virtual appointment
• Being seen in-person in our office
• If emergency care is needed (for example, if you are having difficulty breathing or experiencing
other severe symptoms).
