Better Access
All of our physicians have implemented a booking system called “Better Access”. This means our receptionists’ goal will be to offer you an appointment with your physician on the day you call. If your physician is not in the clinic the day you call, we will try to offer you an appointment the next day that your physician is available.
What is Better Access?
Better Access. It means we are trying to provide care when you need it most. We are working hard to make more appointments available each day, giving you better access to your doctor.
We recognize that when you are in need of an appointment, it is often on the day that you call so we will try to offer you an appointment that day based on the urgency of your healthcare needs.
What Better Access is NOT…..
Better Access is not about offering a “walk-in” style of practice. You will still need to book appointments to see your doctor.
Better Access does not mean your doctor will now be working in the office every day. Your doctor continues to offer coverage at WLMH part time as well so is most often only here in the office 4 days per week. Please feel free to ask the receptionist when you call which days your physician is in the office.
